Refund policy
Return & Refund Policy
At We Be Shabbatin’, each item is made with care and intention. Because many of our products are made to order, we do not accept returns or exchanges.
However, we are committed to making things right if there is an issue with your order.
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at webeshabbatin@gmail.com.
To help us resolve the issue quickly, include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Resolution Options
Once your claim is reviewed, we will offer one of the following on a case-by-case basis:
- Replacement (preferred option): We will send a new item at no additional cost
- Refund: Issued to your original payment method if a replacement is not suitable
Non-Returnable Items
We do not accept returns or offer refunds for:
- Buyer’s remorse
- Incorrect size selection
- Shipping delays once the item has been dispatched
- Minor variations in color due to screen differences
Contact Us
For any issues or questions, please reach out to:
📧 webeshabbatin@gmail.com
We’re here to help and want you to be satisfied with your purchase.